How to turn Closed Captions on or off for Comcast/Xfinity customers

Modified on Mon, 22 Apr 2024 at 09:15 AM

Comcast provides closed captioning options for their television services. Please note that the steps may vary depending on the specific model of your Comcast set-top box or the type of device you are using. 

1. Access the Menu: 

Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options."

2. Navigate to Accessibility: 

Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC." This option is usually found under the "Audio" or "Language" settings.

3. Enable Closed Captions: 

Once you are in the Accessibility or Closed Captions menu, you'll find the option to enable or disable closed captions. Toggle the feature to "On."

4. Adjust Caption Settings (if available): 

Some Comcast set-top boxes offer additional closed caption settings, such as text size, font, color, background, etc. If you want to customize the appearance of the closed captions, you can do so in this section.

5. Save and Exit: 

After making the desired changes, save your settings and exit the menu.

6. Test Closed Captions: 

Tune in to a program or channel that supports closed captions. You should now see the closed captions displayed on the screen.

For detailed instructions on specific Comcast/Xfinity devices, please see the following links:

For HD boxes, click here.

For X1 customers, click here.

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